Privacy Policy

Scope

This Privacy Policy describes how Crown & Core Wellness Spa + Salon ("Crown & Core," "we," "us") collects, uses, and shares personal information when you visit crownandcore.com, contact us, book services, or visit our Bellevue location.

Consumer health data is governed by our separate Consumer Health Data Privacy Policy, which applies in addition to this policy.

Information we collect

• Contact details you provide, such as name, email address, and phone number.
• Booking information, including requested services, preferred dates and times, and notes you choose to share.
• Payment information processed by our payment providers. We do not store full card numbers on this website.
• Device and usage information, such as browser type, pages viewed, and referring pages, collected through cookies and similar technologies where you have allowed them.

How we use information

• To respond to inquiries and schedule, confirm, and deliver services.
• To operate, secure, and improve our website and guest experience.
• To send service-related messages, such as appointment confirmations and reminders.
• To send promotional SMS or email communications only where you have separately opted in.
• To comply with legal obligations and enforce our terms.

Cookies and tracking technologies

We use strictly necessary cookies to operate the website. Analytics and advertising technologies are used only with your consent. You can accept, reject, or manage these choices at any time through Cookie Preferences in the website footer.

How we share information

We do not sell personal information. We share information only with service providers who help us operate our business (such as scheduling, payment processing, website hosting, and communications platforms) under contractual obligations to protect it, when required by law, or in connection with a business transfer.

Retention and security

We retain personal information for as long as needed to provide services and meet legal, accounting, and reporting requirements. We use administrative, technical, and physical safeguards designed to protect information, though no method of transmission or storage is completely secure.

Your choices

• Unsubscribe from promotional emails using the link in any message, or reply STOP to promotional SMS.
• Update cookie choices through Cookie Preferences.
• Request access to, correction of, or deletion of your personal information by contacting us.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them online.

Changes to this policy

We may update this policy from time to time. The effective date above indicates when it was last revised.